Multi-channel sequences
Build multi-channel sequences that move prospects across LinkedIn, email, WhatsApp, Instagram, and Telegram, so your message lands wherever each buyer actually pays attention.
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One sequence, every channel
- Mix channels per step.Open on LinkedIn, follow up by email, and nudge over WhatsApp inside a single connected flow.
- Branch on behavior.Route prospects down different paths based on whether they connected, replied, or stayed silent.
- Delay between touches.Set the wait time at each step so outreach feels paced instead of relentless.
Built for how buyers respond
- Meet them where they are.Reach the same person on the channel they check most instead of betting everything on email.
- Consistent personalization.Merge contact details into every channel so the message reads the same wherever it arrives.
- Pause on first reply.As soon as a prospect answers on any channel, the sequence stops and hands off to a person.
Coordinated, never duplicated
- Sender handled for you.The right sending identity is chosen automatically for each channel and step.
- No crossed wires.A reply on one channel pauses the whole sequence so the prospect never gets a stale follow-up.
- Cross-channel timeline.Every touch and response is stitched into one conversation history per contact.
Everything multi-channel sequences need in one platform
Multi-channel outreach
Sequence LinkedIn, email, WhatsApp, Instagram, and Telegram steps together inside one coordinated flow.
Unified inbox
Replies from every channel collect in one inbox so nothing slips between tools or tabs.
Self-updating CRM
Contacts and conversation history update automatically as prospects engage across channels.
Booked meetings
Automations convert a reply on any channel into a scheduled meeting without manual follow-up.
Pipeline attribution
Attribute deals to the exact sequence and channel that earned the response, with metrics the team can see.
Team collaboration
Distribute outreach across the team and hand off live conversations without losing context.
Frequently asked questions
What are multi-channel sequences and why do they outperform single-channel outreach?
Multi-channel sequences reach the same prospect across LinkedIn, email, WhatsApp, Instagram, and Telegram inside one coordinated flow. They outperform single-channel outreach because buyers respond on different platforms, and reaching them where they already pay attention lifts reply rates.
Which channels can I include in a multi-channel sequence?
You can combine LinkedIn, email, WhatsApp, Instagram DM, and Telegram in a single sequence. Each step declares its own channel, so you can open on one and follow up on another.
What happens when a prospect replies on one channel mid-sequence?
The sequence pauses immediately and the conversation hands off to a person. Because every channel feeds one inbox, the prospect never receives a stale automated follow-up after they have already answered.
Can I personalize each step of a multi-channel sequence?
Yes. Contact details merge into the copy at every step, so the message stays personal whether it arrives by email, LinkedIn, or WhatsApp.
How does Klovis decide which channel a step sends on?
Each step declares its channel, and Klovis routes it through the appropriate sending identity automatically. You design the order of channels, and the platform handles which one each step uses.